BEST PRACTICE GUIDE

 

MY ACCESS TO THE PARK

For security reasons, Les Parcs du Sud reserves the right to inspect, visually or with specific equipment, your clothing, coats and personal effects at the park’s entrance and within its grounds.

No large and bulky articles are allowed beyond the Park’s foot baths.

Management reserves the right to limit or refuse access to the Park should the visitor rate be too high, as well as to evacuate the Park for security reasons or in the event of “force majeure”.

For security reasons prescribed by slide manufacturers, certain restrictions regarding participants’ size and shape may limit access to some attractions.

MY ATTIRE AT THE PARK

Proper attire is required in all circumstances. We also reserve the right, at our discretion and at all times, to refuse access or to accompany outside the Park grounds any person wearing attire, make-up or tattoo(s) that, amongst other things, may offend or upset children or families.

ACCESS FOR MINORS

Children under the age of 12 must be accompanied by a parent or responsible adult in order to purchase admission and enter the Park. They must be under adult supervision at all times.

Minors between the ages of 12 and 17 may enter the Park on their own upon providing a discharge form signed by their guardian (parents, etc.).

ACCESS FOR ANIMALS

Support animals for people with disabilities are the only animals allowed within the Park.

ENTERING AND EXITING THE PARK

Should you want to leave the Park and be readmitted later the same day, you must be able to present your entrance bracelet, in good condition, attached on your wrist.

MY BEHAVIOUR AT THE PARK

Theft, public disturbance, verbal and physical violence, fights, insulting language, fraud, scams, drunken or immoral behaviour, maliciousness, non-compliance with queuing order, intrusion in areas reserved for the personnel, non-compliance with security instructions or the Park’s rules, racism, etc. may lead Les Parcs du Sud to intervene and take appropriate measures, including informing the police, filing a complaint or accompanying the visitor outside the Park, with no compensation, reimbursement or any other form of redress.

In addition, Les Parcs du Sud reserves the discretionary right to forbid access to any person whose behaviour is likely to threaten their safety, the safety of other visitors or that of the attractions and entertainment venues.

The open and covered areas of the Park are non-smoking; smoking areas in the catering areas have been specially designated for our guests. This rule applies as well to electronic cigarettes.

For reasons of security, accessibility and participation in certain attractions requires being in good physical condition and good health with normal blood pressure, with no issues concerning their heart, back, neck, motion sickness, or any other health condition or disability liable to be worsened by the experience.

Any image, video, recording or photograph taken by a visitor within the Park’s grounds may exclusively be used only for personal and non-commercial use unless Les Parcs du Sud grants explicit prior written authorisation.

COMPLETE RULES AND REGULATIONS

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